Welcome To Our Resource Center!
Here you’ll find everything you need to prepare for your virtual visit with Salubrity Family Health.
Whether it’s your first time using telehealth or you’re a returning patient, this guide will walk you through what to expect and how to make sure your appointment goes smoothly.
Televisit Preparation Checklist
Use this checklist to get ready for your upcoming telehealth appointment. Completing these steps ahead of time helps ensure a smooth and efficient visit.
Step 1: Verify Technology
What To Do: Ensure your device (smartphone, tablet, or computer) has a working camera, microphone, and stable internet connection.
Why It's Important: A reliable setup prevents delays or interruptions during your visit.
Step 2: Quiet, Private Space
What To Do: Choose a quiet, well-lit area where you can speak freely and privately.
Why It's Important: Helps maintain confidentiality and clear communication.
Step 3: Complete Forms
What To Do: Fill out any required forms (consent, medical history, ROI) before your appointment.
Why It's Important: Saves time and ensures accurate information for your provider.
Step 4: Gather Documents
What To Do: Have your photo ID, insurance card (if applicable), and a list of current medications ready. Or add to intake forms.
Why It's Important: Required for verification and accurate care.
Step 5: Prepare Health Info
What To Do: Write down symptoms, recent changes, or concerns you want to discuss.
Why It's Important: Helps you make the most of your appointment time.
Step 6: Check for Updates
What To Do: Make sure your phone or computer software is up to date.
Why It's Important: Prevents technical issues during the visit.
Step 7: Log in Early
What To Do: Log in to the virtual waiting room 5-10 minutes before your scheduled time.
Why It's Important: Allows for troubleshooting before your provider joins.
Your Virtual Visit: Step-by-Step
Here’s how a typical Salubrity Family Health virtual appointment works so you can feel prepared and confident.
Step 1: Receive Secure Link & Complete Forms
Before your appointment, you’ll receive a secure link via email.
This link allows you to complete all required forms such as:
• Medical history
• Consent for treatment
• Release of information (if needed)
Completing these forms ahead of time helps your provider prepare and ensures a smooth visit.
Step 2: Log In & Verify Identity
Use the same secure link to join your telehealth appointment.
Your nurse practitioner may confirm your full name, date of birth, and location (for telehealth compliance).
Step 3: Provider Joins the Session
Your nurse practitioner will join the session, greet you, and review your concerns.
Together, you’ll discuss your symptoms, medical history, and any questions you have.
Step 4: Diagnosis & Care Plan
Based on the evaluation, your provider will give a diagnosis and personalized care plan.
If needed, prescriptions will be sent electronically to your preferred pharmacy.
Step 5: Wrap-Up & Next Steps
You’ll be able to see your visit note through Patient Portal.
Follow-up instructions or future appointments will be provided if ongoing care is needed.
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